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Account Manager: Affiliate/Retail Partner



Job Type

Full time

About Sim Local

Sim Local is an entrepreneurial company which creates problem-solving travel technology brands. We are the global leader in travel SIM card and eSIM retail. SIM Local is one of the world’s largest mobile connectivity providers in the travel sector with offices in Dublin, London and New York.

The Role

Account Manager Affiliate/Retail Partner

We are the global leader intravel SIM card and eSIM retail. Sim Local is one of the world’s largest mobileconnectivity providers in the travel sector with offices in Dublin and London.

Job Summary:

We are seeking a highly skilledand experienced Account Manager to join our dynamic and growing company. Thesuccessful candidate will be responsible for ensuring that our affiliatepartners are receiving the best possible service, their needs are met and thatthey continue to do business with the company, along with maximising sales andrevenue opportunities for both Sim Local and their partners. Effectivecommunication, problem-solving skills and a customer centric approach areessential for this role. This position will play a critical role in managingaffiliate partner relationships, achieving affiliate partner objectives andcontributing to the company’s growth by finding news ways of increasing salesand surpassing targets.

Our ideal candidate would be:

Someone who had some form ofphysical retail experience and a buying background in retail or some level oftransferable skillset on account management in telecom or a similar industry.

Key Responsibilities

Client Relationship Management:

·       Build and maintain a long-lasting relationship with our clients

·       Conduct regular visits to identify new opportunities and additional improvements that will involve sales, marketing, product and price changes, staff training etc

Account Planning and Strategy:

·       Collaborate with cross-functional teams to identify opportunities to increase sales

·       Track and report on key performance indicator (KPIs) for each account either to clients and Sim Local higher management team

Account Budgeting and Project Management:

·       Monitor and manage financial aspects of client accounts including staff budgets and other aspects

·       Manage client agreements and expectations agreed contractually

·       Oversee and coordinate projects and deliverables related to the client account that can include working with cross-functional teams

Client Retention and Business Improvement:

·       Develop and implement retention strategies with current clients and future prospects

·       Stay informed on industry trends, competitors and airport changes and passenger numbers for a better recommendation and reporting on sales trends to the business and clients.

Benefits of working with Sim Local

- Fully remote role or hybrid, if you want to enjoy and meet the team in our office in Dublin 16 will be happy to meet you! But if you want to avoid long commutes, we support it.
- 23 days annual leave + an additional day’s annual leave for each complete year worked subject to a maximum of 25 days per year!
- Both Irish and British bank holidays
- Summer Fridays – half day on Fridays throughout the summer
- Pension Scheme
- Referral Scheme
- Maternity Benefit

Ready to Apply?

Are you interested in this role?
This is a fantastic opportunity to join a company that cares about its people, likes to promote talent from within, and is continually growing in new markets. This role offers the opportunity to lead a dynamic mobile development team within a flexible and innovative environment focused on delivering a best-in-class mobile application. If you don’t have all the requirements but this could be the right role for your career, apply for this position. We are looking for the best cultural fit.
Send your CV and cover letter outlining why you'd be perfect for the role to careers@simlocal.com

Apply for this position