eSIM Explained2019-08-16T11:30:40+01:00
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eSIM Explained

eSIM Explained

eSIM Explained

eSIM Explained

eSIM is the latest technology for mobile devices that will ultimately remove the need for physical SIM cards. ‘eSIM’ refers to an embedded SIM and takes the form of a chip that cannot be removed from a mobile device. This means that users can switch between mobile networks without needing to replace their SIM card.

Users can download “profiles” from different networks straight to a mobile device with the touch of a button. An eSIM performs the same function as a physical SIM card but removes the requirement to physically swap SIMs when switching between network providers.

Top eSIM Questions

What is an eSIM?2019-06-12T13:24:43+01:00

An eSIM is an embedded SIM inside your device. With eSIM, there’s no physical SIM card that you need to insert.

Which phones are eSIM enabled?2019-11-11T14:44:40+00:00

Currently, the iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS, iPhone XS Max, Google Pixel 2, Google Pixel 3 and Google Pixel 4 are all eSIM enabled.

What is an eSIM profile?2019-06-12T13:24:30+01:00

An eSIM profile is a virtual profile that stores user’s subscription and network settings.

Why do I need an eSIM profile?2019-06-12T13:24:21+01:00

An eSIM profile is necessary in order to connect to your network operator to send and receive calls, texts and data.

Will my eSIM work if my phone is locked to a network?2019-06-10T14:06:25+01:00

If you are purchasing an eSIM from a network operator that is different to the network your phone is locked to, then you will need to unlock your phone before using the eSIM.

Can I use my eSIM in Europe?2019-06-10T14:05:52+01:00

This will depend on the bundle you have purchased. Please check the bundle description to see where it can be used.

Can the eSIM be accidentally removed?2019-06-10T14:05:36+01:00

No, the eSIM cannot be removed.

Go to FAQs