This depends on the individual network and the bundle you have purchased.
Sim Local accepts Paypal, Visa and all cards associated with Visa (Visa PrePaid, Visa Premium Deferred Debit, etc), Mastercard and all cards associated with Mastercard (Maestro, etc.). All credit/debit card transactions on simlocal.com are processed securely by Judopay to keep your information safe.
You can request to have your existing number transferred to your eSIM by contacting your network provider.
Yes, as long as you have an eSIM enabled phone.
Other companies use low cost call cards. These cards are still based on roaming charges but are attempting to offer reduced roaming charges. Sim Local offer a solution which completely avoids roaming charges. We work with all local networks to achieve the best international and domestic rates available for you.
To check if your phone is locked, simply contact your network provider. Networks can unlock phones on request, subject to the terms and conditions of your network agreement.
If you are purchasing an eSIM from a network operator that is different to the network your phone is locked to, then you will need to unlock your phone before using the eSIM.
All of our voice / SMS / data sims include calling minutes, UK texting and data allowances unless you purchase a data SIM which would include internet data allowances, no calls or SMS.
Please see our video on activating your eSIM here: (include link)
You can attempt to download it again by scanning the QR code. For more assistance, please contact your network operator.
If your eSIM fails to download, please make sure that you are connected to the internet and try again. If this doesn’t work, please contact our customer service team at firstname.lastname@example.org or call + 44 (0) 203 1516666.
You can activate your eSIM by clicking ‘Activate Now’ and scanning the QR code provided or clicking the ‘Copy your Activation Code’ button and viewing the Activation Guide video for further instruction.
Yes, as long as your phone is not locked to a specific network.
The number of eSIM profiles you can download depends on your phone, but you can only use one eSIM profile at a time.