Am I double paying on my existing plan?

2019-06-12T13:23:14+01:00

No, for example, you will pay a one-off payment for the one-month bundle. This does not affect your contracted or home SIM plans.

Am I double paying on my existing plan?2019-06-12T13:23:14+01:00

Can I keep my existing phone number?

2019-06-12T13:23:22+01:00

Once you swap the SIM cards, you will be contactable on your new local network phone number. This number will be written on the SIM Card packaging. Your existing number is not transferable between international networks. But don't worry, all you need to do is put your new number on your voice mail and share [...]

Can I keep my existing phone number?2019-06-12T13:23:22+01:00

What is the package – calls and/or texts?

2019-06-12T13:21:13+01:00

All of our voice / SMS / data sims include calling minutes, UK texting and data allowances unless you purchase a data sim which would include internet data allowances, no calls or SMS.

What is the package – calls and/or texts?2019-06-12T13:21:13+01:00

How do I switch to a local network?

2019-06-12T13:21:34+01:00

Once you insert the SIM card into your handset, the SIM will connect to the local network automatically.

How do I switch to a local network?2019-06-12T13:21:34+01:00

What happens to my old SIM?

2019-06-12T13:21:43+01:00

Nothing happens to your old SIM. We recommend keeping it in a safe place for use in the future.

What happens to my old SIM?2019-06-12T13:21:43+01:00

Why can’t I connect to the internet?

2019-06-12T13:21:51+01:00

Have you configured the SIM APN settings? If you are outside of the UK have you switched on the roaming services?

Why can’t I connect to the internet?2019-06-12T13:21:51+01:00

Can I use the SIM in a tablet instead of a phone?

2019-06-12T13:21:55+01:00

To use one of our SIM bundles in a tablet you must ensure the SIM card does not include voice and messaging services, therefore you can only use a data SIM for this type of device.

Can I use the SIM in a tablet instead of a phone?2019-06-12T13:21:55+01:00