Am I double paying on my existing plan?

2020-02-13T12:25:55+00:00

No. You will pay a one-off payment for the one-month bundle. This does not affect your contracted or home SIM plans.

Am I double paying on my existing plan?2020-02-13T12:25:55+00:00

Can I keep my existing phone number?

2020-01-31T10:47:09+00:00

If you have an international number that you wish to use with your Sim Local SIM card, you cannot keep your existing phone number. If your existing number belongs to the same network SIM card that you are purchasing with Sim Local, you can transfer your existing phone number by contacting the network provider [...]

Can I keep my existing phone number?2020-01-31T10:47:09+00:00

What is the package – calls and/or texts?

2020-02-13T12:22:47+00:00

All of our voice / SMS / data sims include calling minutes, UK texting and data allowances unless you purchase a data SIM which would include internet data allowances, no calls or SMS.

What is the package – calls and/or texts?2020-02-13T12:22:47+00:00

How do I switch to a local network?

2019-06-12T13:21:34+01:00

Once you insert the SIM card into your handset, the SIM will connect to the local network automatically.

How do I switch to a local network?2019-06-12T13:21:34+01:00

What happens to my old SIM?

2019-06-12T13:21:43+01:00

Nothing happens to your old SIM. We recommend keeping it in a safe place for use in the future.

What happens to my old SIM?2019-06-12T13:21:43+01:00

Why can’t I connect to the internet?

2020-01-31T11:20:45+00:00

Have you configured your SIM APN settings? If you are outside of the UK have you switched on the roaming services in your device’s data settings? To get to the device’s APN settings on iOS: 1. Select “Settings” 2. Select “Mobile/Cellular Data” 3. Select “Mobile/Cellular Data Networks” 4. Enter Network APN To get to [...]

Why can’t I connect to the internet?2020-01-31T11:20:45+00:00

Can I use the SIM in a tablet instead of a phone?

2019-06-12T13:21:55+01:00

To use one of our SIM bundles in a tablet you must ensure the SIM card does not include voice and messaging services, therefore you can only use a data SIM for this type of device.

Can I use the SIM in a tablet instead of a phone?2019-06-12T13:21:55+01:00