How do I choose a plan in store?


You may browse our available products to pick which SIM care best suits your needs where our experienced staff can also assist with the SIM bundle and network selection. Depending on where you are travelling to you can purchase a SIM card for the UK, Ireland or EU in general.

How do I choose a plan in store?2019-06-12T13:22:07+01:00

Can I keep my existing phone number?


Unfortunately, no. Every UK SIM comes with a unique mobile number, the customer can have their existing number to the new SIM however this would have to be done in the customers own time by contacting the network provider directly.

Can I keep my existing phone number?2019-06-12T13:22:11+01:00

When does the billing period of my SIM start?


It starts as soon as you put the SIM card into your phone and follow the steps to activate your credit. If you have requested that someone in our store activates the SIM card before we post it, please be aware that the card is active before it's in your possession. This would have an [...]

When does the billing period of my SIM start?2019-06-12T13:22:15+01:00

How long is my new SIM card valid for?


SIM cards are typically valid for a period of 6 months from the last call/text made. Some variations may apply per network. Full details will be provided to you at point of purchase.

How long is my new SIM card valid for?2019-06-12T13:22:20+01:00

What is a SIM card?


SIM is short for Subscriber Identity Module. A SIM card is a portable memory chip (like a mini hard disk) that automatically activates the cellular/mobile phone into which it is inserted. They are used with carriers that operate on the Global System for Mobile Communication (GSM) network. Typical international frequencies for GSM cell phones operate [...]

What is a SIM card?2019-06-12T13:22:24+01:00