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Grab an eSIM plan instantly and get set up in minutes.

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Stay connected worldwide, and avoid costly roaming rates.

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Keep your existing SIM to receive calls as usual.

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Catch up with our news

What is an eSIM and how do they work?

eSIMs are already revolutionising travel by making expensive roaming charges a thing of the past, but what is an eSIM and how do they work? In this article, we are going to explore these very questions along with investigating the advantages of an eSIMs, on top of the savings!

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Sim Local Opens New Store in Vienna Airport

Sim Local, the largest seller of SIM cards in the UK travel market, today announces that, following a competitive tender, it has opened its newest store at Vienna Airport.

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Sim Local Expands to London Heathrow

The SIM Card Experts Continue to Expand Their Growing Store Portfolio

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See All News
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help and support

Need help getting connected? Read frequently asked questions about eSIM, or contact us directly below.

Frequently Asked Questions
Customer Support


What is eSIM?
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Think of eSIM as a digital version of a SIM card - you get all the benefits of a SIM card without the hassle of swapping them and having to store them safely when not in use.

The 'e' stands for 'embedded' - devices that support eSIM have a chip inside the device that functions like an internal SIM card

Your device must be network-unlocked to use plans from other operators. Learn more about your device status.

Why use an eSIM?
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Flexibility: You can store multiple eSIM profiles on a single device and switch between them, making it easier to change carriers or plans.

eSIMs can be activated quickly and easily without the need for physical SIM cards or a trip to a store.

eSIMs enable easier switching to local networks when traveling, reducing roaming charges and losing existing cards.

Environmentally Friendly: Reduces the need for plastic SIM cards, contributing to a reduction in plastic waste.

Can I use eSIM?
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If you're using an iPhone, you're likely able to be able to use eSIM. If you're using a device from another manufacturer, you may need to check if your device supports eSIM. Most modern smartphones will list eSIM compatibility in their product specifications.

Your device will also need to be network-unlocked to use our plans. On some devices, you can check your unlock status. You may need to contact your network provider to confirm this. More information is available below.

Further Reading
eSIM Compatible Handsets

Is eSIM secure? Can someone steal my eSIM?
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Yes, eSIM technology incorporates robust security features similar to traditional SIM cards, with the added benefit of not being physically removable. Once installed, your eSIM cannot be moved to another device, making it even more secure than a physical SIM card. However, please take care to not reveal your eSIM details to others if you do not intend to give this plan to someone else.

Can I use more than one eSIM at a time?
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Some devices support multiple eSIM profiles, but they can typically only use one at a time. Check your device manufacturer guidelines for more information

Can I switch between eSIM profiles?
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Yes, most devices allow you to switch between eSIM profiles. However, the process can vary by device and carrier. It's best to consult your device manufacturer for more information about this.

Can I keep my eSIM if I change my phone number?
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Yes, your eSIM is tied to your carrier account, not your phone number. You can use your eSIM alongside your existing SIM Card on most modern devices.

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