Pursuant to the European Accessibility Act (Directive (EU) 2019/882)

Sim Local is committed to providing an accessible digital experience for everyone, including people with disabilities. In accordance with the European Accessibility Act, we are working diligently to provide a website experience that is inclusive, user-friendly, and compliant with the applicable standards.

This accessibility statement pertains to the digital content available at www.simlocal.com.

Sim Local’s website is currently partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are the internationally recognized benchmark for digital accessibility. Although we have taken meaningful steps toward improving accessibility, certain components of the website do not yet meet full compliance. These issues are actively being reviewed and addressed as part of our ongoing accessibility enhancement programme.

We recognise that full digital accessibility is a continuous effort. Below is an outline of areas that may not currently meet accessibility requirements. We aim to resolve these issues within the coming 3–6 months. Should you encounter a barrier not listed here, we encourage you to contact us using the details provided at the end of this statement.

1. Images and Media

• Some images may not include adequate alternative (alt) text.
• Decorative images may not be properly identified to assistive technologies.
• Certain video content lacks captions, transcripts, or audio descriptions.
• Icon-based links and buttons may not be labelled for screen readers.
• Some videos do not provide accessible playback controls.
• Certain text is embedded within images, which may hinder readability for screen reader users.

2. Navigation and Structure

• Some elements may not be fully accessible via keyboard navigation.
• Focus indicators may be absent or visually unclear.
• HTML structure may lack semantic clarity, such as appropriate heading levels or ARIA roles.
• A "skip to content" feature may be missing on certain pages.

3. Forms and Checkout

• Input fields may lack correctly associated labels or accessible naming.
• Error messages may not be programmatically linked to form elements.
• Required fields may not be appropriately communicated to assistive technologies.
• The checkout process may rely on dynamic content that is not fully accessible.

4. Colour and Contrast

• Inadequate contrast between text and background may occur in some areas.
• Information may occasionally be conveyed using colour alone.

5. Responsive Design and Zoom

• Horizontal scrolling may be required on certain devices or under high zoom settings.

6. Dynamic Content and ARIA

• Updates to dynamic content may not be properly announced to assistive technologies.
• Inconsistent use of ARIA roles or attributes may limit accessibility.

7. Third-Party Content

• Content provided by third-party services, such as widgets or embedded maps or media, may not be fully accessible.

8. Timing and Sessions

• Sessions may expire without sufficient notice or the option to extend them.

This accessibility statement was initially prepared on 26 June 2025.

The content and structure of this statement are based on an assessment of representative pages of the Sim Local website. The evaluation was conducted using a combination of automated tools and manual testing with the VoiceOver screen reader.

The most recent review of this statement was completed on 28 June 2025. Sim Local is committed to regularly reviewing and updating this statement to reflect improvements and maintain transparency.

We welcome your feedback on the accessibility of Simlocal.com.

If you experience any barriers or require information in a different format (such as accessible PDFs, large print, or audio description), please contact us:

• Email: accessibility@simlocal.com
• Phone: +44 20 1234 5678
• Postal address: Sim Local 7th Floor, RSA House, Dundrum. D16 FC92, Ireland. 

We aim to respond to accessibility feedback within 5 business days.

If you are not satisfied with our response to your feedback or request, you may contact your national

enforcement body.

In Ireland, this is the National Disability Authority.

• Website: https://nda.ie
• Phone: +353 1 608 0400

At present, we have not declared any elements exempt under the disproportionate burden clause.

If this changes, it will be documented here in accordance with Article 14 of the European Accessibility Act.

This website has been assessed using a combination of automated tools, manual testing, and user testing with assistive technologies.

A formal Declaration of Conformity is available on request.