Phone Unlocking
Are you trying to use a new SIM or eSIM in your phone but it's not working?
Your phone might be locked to a specific network. Different countries have different rules on phone locking. Usually a phone is only locked when the mobile network has subsidised the handset.
If your phone is locked, don't worry!
Your network provider is the only one who can help you unlock it, so getting in touch with them is the perfect next step.
How to check if your device is unlocked
You'll need an unlocked device to be able to use our eSIM plans! |
An easy way to verify if you phone is unlocked is by using a SIM Card or eSIM from another network and seeing if you can make a call or connect to the internet. If the phone works, it's unlocked!
- If you are unable to do this, follow the instructions below and watch our how-to guides for your device.
- If you cannot verify your unlock status via the methods below, you need to contact your existing network provider to check your unlock status.
Note: Your device setting may vary by manufacturer. Some devices will allow you to check your unlock status directly.
How-to for iPhone
How to check if your iPhone is unlocked ?
1. Go to Settings.
2. Tap on General, then About.
3. Scroll down to the Network Provider Lock section.
4. If it says "No SIM restrictions" your phone is unlocked.
How-to for Android
How to check if your Android is unlocked?
1. Go to Settings.
2. Tap on About phone or System.
3. Look for "SIM Status" option
4. If it says "Unlocked" or "Network unlocked" status your phone is unlocked.
Need more help?
Learn more about eSIM Activation or connect with us 24/7 to assist you!
Top eSIM Questions, Answered
- What is an eSIM? How does it work?
- An eSIM is a digital SIM that simplifies staying connected while traveling abroad, eliminating the need to swap physical SIM cards. More importantly, it means you can avoid expensive roaming charges. Simply download a plan and connect in a few taps!
- Is my phone compatible with eSIM
- Most smartphones today support eSIM technology, but there are still a few models that do not. Easily check if your smartphone or tablet is eSIM-compatible using our compatibility checker.
- Why choose Sim Local?
- Sim Local connects you to trusted local networks in 150+ countries. With a plan from a local provider, you can ditch slow and expensive roaming products and unlock the fastest possible internet speeds.
- How to activate an eSIM
- How long does it take to activate an eSIM?
- The fastest way to install an eSIM is through the Sim Local app. Download a plan and get online in a couple of minutes!
- How to get an eSIM
- Getting an eSIM is super easy! Simply purchase a plan online and follow guided instructions in the app (or email sent to your inbox).
- How many eSIMs can I have on my phone?
- You can have multiple active plans (usually up to 10) on your phone and instantly switch between as you travel from country to country. Some devices will limit the number of eSIMs you can store on your phone, so you may need to remove an old eSIM to activate a new one.
