How to activate an eSIM

Need help getting set up? Here are some step-by-step guides on how to activate an eSIM on your device.

Line drawing, two plug sockets snapping together

Select your device below.

Download via QR Code

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There are three ways you can download an eSIM via QR code to your iPhone or cellular iPad:

Via the Camera App

Open the Camera app and point your camera towards your eSIM QR code.

A yellow prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

Via Settings

  1. Go to Settings.
  2. Select Cellular or Mobile Data (also known as Mobile Service).
  3. Select Add eSIM (also known as Add Cellular Plan, Add Data Plan).
  4. Select Use QR Code, and scan this plan.

(iOS 17) Scan Screenshot/Image

If you are using iOS 17, you can also scan a screenshot of your QR code:

  1. Go to Settings.
  2. Select Cellular or Mobile Data (also known as Mobile Service)
  3. Go to Add eSIM (also known as Add Cellular Plan, Add Data Plan)
  4. Select Use QR Code, and then Open Photos.
  5. Select the screenshot of the QR code in your Camera Roll.

Download manually

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You can install an eSIM manually to your iPhone or cellular iPad, using the download codes provided with your plan:

  1. Go to Settings.
  2. Select Cellular or Mobile Data (also known as Mobile Service).
  3. Select Add eSIM (also known as Add Cellular Plan, Add Data Plan).
  4. Select Use QR Code, and then Enter Details Manually.
  5. Copy and paste the SM-DP+ Address and Activation Code provided with your plan details.

Samsung - Download via QR Code

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There are three ways you can download an eSIM via QR code to your eSIM-enabled Samsung device:

Via the Camera App

Open the Camera app and point your camera towards your eSIM QR code.

A prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

Via Settings

  1. Go to Settings.
  2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
  3. Select Add eSIM, then Scan QR Code. Scan your QR code.

(newer models) Scan Screenshot/Image

If you are using the latest version of One UI, you can also scan a screenshot of this code:

  1. Go to Settings.
  2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
  3. Select Add eSIM, then Scan QR Code. Select the image icon and select the screenshot of your QR code.

Other Android Devices - Download via QR Code

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There are two ways you can download an eSIM via QR code to your Android device.

Via the Camera App

Open the Camera app and point your camera towards your eSIM QR code.

A prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

Via Settings

  1. Go to Settings.
  2. Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
  3. Select Connect to mobile network, then Download a SIM instead?.
  4. Select Use a different network, and scan your QR code.

Samsung - Download Manually

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Note: Your device settings may vary slightly depending on your device manufacturer.

  1. Go to Settings.
  2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
  3. Select Add eSIM, then Scan QR Code.
  4. Select Enter activation code, then copy and paste the codes provided.

Other Android Devices - Download Manually

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Note: Your device settings may vary slightly depending on your device manufacturer.

  1. Go to Settings.
  2. Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
  3. Select Connect to mobile network, then Download a SIM instead?.
  4. Select Use Activation Code, then copy and paste the codes provided.