eSIM is the latest technology for mobile devices that will ultimately remove the need for physical SIM cards. ‘eSIM’ refers to an embedded SIM and takes the form of a chip that cannot be removed from a mobile device. This means that users can switch between mobile networks without needing to replace their SIM card.
You can download plans from different networks straight to a mobile device without requiring a physical SIM Card. An eSIM performs the same function as a SIM card but removes the requirement to physically swap SIMs when switching between network providers.
When a plan offers ‘call minutes’, there is usually a difference between local and international minutes.
Local minutes refers to minutes for calls made within the country you are using the plan in.
International minutes refers to minutes for calls made from different countries.
Some terms and conditions may apply, depending on your operator. If you're unsure, you can refer to Network Terms and Conditions for more information.
We partner with local network carriers around the world to offer competitive plans that offer data, texts, and calls at affordable rates.
When you purchase and activate a plan from Sim Local, we will provide you with download details for your eSIM, along with instructions on how to install it to your device.
Please note: Activating your plan requires an Internet connection and it's best to do this on the day of travel.
eSIM Compatible Handsets
Our Smartroam plans allow for top ups.
If you have purchased a Smartroam plan, you will be able to purchase an Add On through your account via My eSIM.
If you have purchased another branded eSIM, you can choose to renew your eSIM via My eSIM , which will allow you to keep your eSIM and restart your plan benefits.
Yes, eSIM technology incorporates robust security features similar to traditional SIM cards, with the added benefit of not being physically removable.
Once installed, your eSIM cannot be moved to another device, making it even more secure than a physical SIM card. However, please take care to not reveal your eSIM details to others if you do not intend to give this plan to someone else.
If your device is a relatively new Apple, Samsung, or Google smartphone, then the answer is most-likely ‘yes’.
If not, you should check If your phone is eSIM ready and unlocked from your current provider.
Devices from Apple iPhone 11, Samsung Fold S21, and Google Pixel 3 onwards all support eSIM but if you’re not sure, you can check the manufacturers’ website or check our handy guide.
- No contract
- Fast eSim download
- Prices start at just £3
- Avoid expensive roaming fees
- Connect to a local network wherever you are in the world
- Buy and activate your eSim instantly
- Utilise multiple eSIM profiles for easy jet-setting
- Private and secure use
- No fiddly trays or hardware to work with
- We offer local plans from local providers at local prices
- We provide a 5* customer service
- We offer a wide variety of plans, including data only and bundles
We recommend that you download and install your eSIM on your departure day, and when you have a Wi-Fi connection.
Each of our operators have slightly different activation rules, so please check your plan details to understand the validity period (start/end dates) of your eSIM to ensure you get the most out of it.
Sim Local has stores and kiosks at many major airports if you need guidance.
Validity refers to the number of days a plan can be used for.
The validity period will start when you activate your plan or when you arrive at your destination, depending on the provider. Your plan details will state when the validity period starts.
Activation is the process of 'switching on' your eSIM, so that it's ready to install and use.
Please ensure you check with your individual plan details or contact customer services if there's an issue activating your plan.
Yes! Your eSIM is associated with your smartphone rather than your operator plan or phone number.
You can have several plans on your smartphone and switch between them instantly, depending on where you are and the plan you wish to use. Some devices support a dual-eSIM configuration, but usually you cannot use more than two at the same time. Check your device manufacturer guidelines for more information.
Yes! You can have multiple active plans (usually up to 10) on your phone and instantly switch between them depending on where you are and the plan you wish to use. However, some devices will limit the number of eSIMs you can store on your phone. You may need to remove an old eSIM to activate a new one.
There are lots of ways to pay online:
- Visa (including Visa PrePaid, Visa Premium Deferred Debit)
- Mastercard (including Maestro and other associated cards)
- American Express
- Discover, Elo, JCB, UnionPay, and Diners Club
- Apple Pay
- Google Pay
- PayPal
To keep your information safe, all credit/debit card transactions on simlocal.com are processed securely by Stripe.
If your travel eSIM hasn't been activated, you can return it for a full refund within 60 days of purchase. Go to My eSIM > Plan Details. If the plan hasn't been activated, you'll see the Return Plan option. Your refund will be processed automatically.
Questions? Contact us for assistance.
An eSIM is the digital version of a traditional SIM card. An eSIM is ideal for travel, allowing you to easily switch plans and avoid costly roaming fees in nearly any country. Download the Sim Local app to activate an eSIM instantly—no SIM card changes required.
And when it’s time to go home, simply switch back to your regular plan in a few taps. Easy!